Privacy Policy

At Optimal Homes Improvement, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website https://optimalhomesimprovement.com/ or engage with our home remodeling services. By using our website or services, you consent to the collection and use of your personal information in accordance with this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services. The information we collect may include:

• Personal Information: When you contact us or request services, you may be asked to provide personal details such as your name, email address, phone number, home address, and project details.
• Payment Information: If you engage in a transaction, we may collect payment details such as credit card numbers, billing addresses, and other payment-related information.
• Non-Personal Information: We also collect non-personal data such as browser type, IP address, and website usage information to improve the user experience on our site and for analytical purposes.

2. How We Use Your Information

The information we collect is used for the following purposes:

• Providing Services: We use your personal and project details to deliver the home remodeling services you request, communicate with you about your project, and provide customer support.
• Improving Website and Services: We may use non-personal information to analyze website traffic, improve user experience, and optimize our offerings.
• Processing Payments: We use payment information to process transactions related to the services you request.
• Marketing and Communication: With your consent, we may send you promotional materials, newsletters, or updates about our services. You can opt out of these communications at any time.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with trusted third parties for the following purposes:

• Service Providers: We may share your information with service providers who assist us in performing our services, such as payment processors, contractors, or customer support teams. These third parties are obligated to maintain the confidentiality and security of your information.
• Legal Compliance: We may disclose your information if required by law or to comply with legal processes, such as responding to subpoenas, court orders, or requests from governmental authorities.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption and security measures to safeguard sensitive data, such as payment information. However, no method of data transmission over the internet is 100% secure, so we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your user experience and gather website usage data. Cookies are small files stored on your device that help us recognize you and personalize your experience. You can manage your cookie preferences through your browser settings, but disabling cookies may affect certain functionalities of our website.

6. Third-Party Links

Our website may contain links to third-party websites that are not operated by Optimal Homes Improvement. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Your Rights and Choices

You have the right to:

• Access and Update Your Information: You can request access to the personal information we hold about you and request corrections if necessary.
• Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails or newsletters, you can opt out by following the unsubscribe instructions included in each communication or by contacting us directly.
• Delete Your Data: In some cases, you may request that we delete your personal information, subject to legal and contractual obligations.

8. Children’s Privacy

Our services and website are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete such information as quickly as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you by updating the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

• Optimal Homes Improvement
• Phone: +1 662-354-9844
• Mail: info@optimalhomesimprovement.com
• Address: 1400 John R. Lynch St, Jackson, MS 39217, USA

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.